Lifetime Warranty-At Capitol Clarity, we stand behind the quality of our jewelry and craftsmanship. Please review our warranty policy below.
Limited Warranty Coverage
Capitol Clarity offers a limited warranty covering manufacturing defects on eligible products from the date of delivery.
This warranty may include:
- Faulty clasps or locks
- Broken links caused by manufacturing defects
- Loose stones due to craftsmanship issues
Warranty Does Not Cover
Our warranty does not cover:
- Normal wear and tear
- Scratches, dents, or fading from everyday use
- Water, chemical, or accidental damage
- Improper storage or misuse
- Lost or stolen items
- Damage caused by third-party repairs or modifications
Moissanite & Stones
Moissanite stones are durable and made to last, but Capitol Clarity is not responsible for chipped, cracked, or damaged stones caused by impact or improper handling.
Warranty Claim Process
To submit a warranty claim, please contact us at Capitolclarityjewlry@gmail.com with:
- Your order number
- Clear photos/videos of the issue
- A brief explanation of the problem
Our team will review your claim and determine whether the item qualifies under our warranty policy.
Shipping Costs
Customers may be responsible for shipping costs associated with warranty claims unless otherwise stated.
Policy Updates
Capitol Clarity reserves the right to refuse warranty claims that do not meet the conditions outlined above and may update this policy at any time.
Customer Support -capitolclarityjewelry@gmail.com
Shipping & Deliveries-We offer flat-rate shipping of $7.00 on all orders within the United States.Orders are processed within 1–3 business days. Once shipped, tracking information will be provided. Capitol Clarity is not responsible for delays, lost packages, or delivery issues caused by carriers or incorrect shipping details provided by the customer.
Returns & Refunds
At Capitol Clarity, all sales are final. We do not accept returns or issue refunds.
Exchanges & Store Credit
• We offer exchanges or store credit only.
• All exchanges must be approved in advance by our customer service team.
• Items must be unworn, unused, and in their original packaging.
Shipping Costs
• Shipping fees are non-refundable.
• Customers are responsible for all shipping costs associated with exchanges. We recommend using a trackable shipping method to ensure safe delivery.
How to Request an Exchange
To request an exchange or store credit, please contact our customer service team at Capitolclarityjewelry@gmail.com for approval and instructions.
Privacy Policy: Collection of Personal Information: We collect personal information from our customers when they place an order, create an account, sign up for our newsletter, or contact our customer service team. The information we collect may include name, email address, shipping address, billing address, phone number, and payment information.
Use of Personal Information: We use the personal information we collect to fulfill orders, process payments, communicate with customers, and improve our products and services. We may also use the information to send promotional emails or newsletters to customers who have opted-in to receive them.
Disclosure of Personal Information: We do not sell, trade, or otherwise transfer our customers’ personal information to outside parties. We may disclose personal information to our trusted third-party service providers who assist us with fulfilling orders, processing payments, or delivering marketing communications. These service providers are required to maintain the confidentiality and security of the personal information they receive.
Security of Personal Information: We take reasonable measures to protect the security of our customers’ personal information. We use industry-standard encryption technology to secure the transmission of personal information and restrict access to personal information to only those employees who need it to perform their job duties.
Cookies: We use cookies on our website to enhance the user experience and track visitor behavior. Cookies are small text files that are stored on the user’s device when they visit our website. Users can control the use of cookies through their web browser settings.
Updates to Privacy Policy: We may update our privacy policy from time to time. When we make changes to the policy, we will post a notice on our website and update the effective date of the policy.
If you have any questions or concerns about our privacy policy, please don’t hesitate to contact us. We are always happy to help!
Terms of Service: By accessing or using the Capitol Clarity website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
Cancellation Policy: At Capitol Clarity, we begin processing orders quickly to ensure fast delivery.If you need to request a cancellation, please contact us as soon as possible at capitolclarityjewelry@gmail.com with your order number.orders that are already processed or shipped cannot be canceled,We appreciate your understanding and support.
Address:Capitol Clarity Jewelry
5960 South Land Park Dr #587
Sacramento CA 95822
Phone number:(415) 504-2149
Email address:capitolclarityjewelry@gmail.com
Instagram:https:www.instagram.com/capitolclarityjewelry
Working hours:Mon-Fri 8am-5pm